Our Standard Delivery Policy
Straight to your front door, office or intended destination!
Sorry, we do not ship to P.O. Boxes
You can use one of two selections for your shipping preference when shipping Bread Puddin Crunch. For the first selection, we utilize expedited standard shipping through Fed-Ex or Fed-Ex Express Shipping. [Express shipping costs vary depending on your location. Please call us for express or overnight shipping price quotes]. We ship our bread pudding in Styrofoam Containers that's placed in perishable cardboard boxes with dry-ice gel packs.
All bread pudding orders are shipped fed-ex (2-3) days unless otherwise specified.
The order will be shipped out between 24-48hrs. after its placed. You will be notified via e-mail as soon as your order has shipped.
IF YOU PROVIDE US WITH AN INCORRECT ADDRESS, YOU WILL HAVE TWO OPTIONS:
1. Pay for package to be re-shipped.
2. Cancel order.
If you choose option 2, no refund will be made because the package was undeliverable due to "bad address". It is the sender's responsibility to provide Five Star Desserts with accurate information. Therefore, PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS, E-MAIL and CONTACT INFORMATION before you finalize your order, ESPECIALLY ZIP CODE INFORMATION!
You can place your order at anytime however, ALL ORDERS RECEIVED BEFORE 12PM CST. Will usually be shipped out the same day. ALL ORDERS RECEIVED AFTER 12PM CST will usually be shipped out the next business day. We ship out Monday -Wednesday. Orders received on Thursday or Friday, will not ship until the following Monday[unless you want overnight shipping]. If the following Monday is a holiday, it will not ship until Tuesday. When your order is received and the transit time spans over the weekend, we will ship the following business day. Saturday deliveries are limited. However, an additional charge option is available for those orders and for overnight shipping. Prior arrangements have to be made via email or by phone. There are NO MONDAY DELIVERIES.
For special requests or overnight shipping please call us in ILLINOIS @ (773)375-5100. Outside of ILLINOIS toll free at (877)464-3387 and we will do our best to accommodate your needs.
Please note that major holidays and occasional weather conditions may alter deliveries so please order early to ensure a timely delivery.